FAQ's


How much do you charge for shipping?

This depends on the product ordered, the total weight, and where we are shipping to. Our standard US shipping cost is usually free unless you order a large amount of product.  In this case we will email you the details.

Do you ship internationally?

We currently ship worldwide to 240 countries and looking forward to fulfilling your order.

How can I track my package?

You can check on the status of your order at any time by going to "Order Status". You will also receive an email with tracking information once your order has shipped.  You can also reach out to our online customer support or email us anytime to ask questions anytime.

How long will it take for my order to arrive?

This depends on the product ordered.  It typically takes 1-2 business days to process and ship your order.  Once shipped, your order wil arrive within a few days.  Usually 5-15 business days but may be longer depending on the product.  You’ll receive an email & tracking number when your order has shipped. If you're still not sure, just email us. We're happy to help.

I ordered more than one item, but only one has been received... where is the rest of my order?

Since we have a large assortment of products, some products may ship from different locations.  When you order multiple items at a time, they may be shipped separately. You may receive one item before the next.  Don't panic if you don't receive all of your items at once.. They're on the way!  You should be able to track each product individually with the tracking information provided via email.  If you are unsure, send us an email and we will be happy to help.